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Case Study:

360VR Asset Management Platform for a Water Utility Company

Overview

Our client, a leading water utility company, was facing challenges in optimizing their plant maintenance processes and training new staff effectively. The existing workflow software, while functional, lacked critical visual aids and quick access to asset information, resulting in delayed maintenance work orders and longer staff training periods. To address these issues, the company decided to augment their workflow software with 360-degree visual images and improve asset data retrieval.

Solution

To meet the client’s requirements, a comprehensive solution was proposed, combining .NET, Unity, and SQL technologies to enhance their existing workflow software.

1. Integration of 360-Degree Visual Images:

  • A 360-degree camera system was installed in key areas of the water treatment plant. These cameras captured high-resolution images and videos of critical equipment, pipelines, and infrastructure.
  • Unity 3D technology was used to create an immersive and interactive 360-degree visualization application that would allow maintenance staff and new hires to virtually explore the plant from their computers.
  • The 360-degree visual images were integrated into the workflow software, enabling users to access them when creating maintenance work orders or conducting training sessions.

2. Asset Data Retrieval:

  • SQL databases were used to store and manage all asset-related data, including maintenance history, specifications, manuals, and real-time data from sensors and IoT devices.
  • .NET was utilized to develop a user-friendly interface for retrieving asset information. Users could search for specific assets using filters such as location, equipment type, and maintenance status.
  • The asset information retrieval system was seamlessly integrated into the workflow software, making it easy for staff to access relevant data while creating maintenance work orders.

3. Maintenance Work Order Optimization:

  • With the 360-degree visual images and asset data retrieval system in place, maintenance staff could now view detailed 360-degree images of assets, pinpoint issues, and access relevant data instantly.
  • This streamlined the work order creation process, allowing for more accurate descriptions and quicker identification of required resources.
  • Maintenance personnel could also access historical maintenance records and learn from previous issues and solutions to expedite the troubleshooting process.

4. Staff Training Enhancement:

  • The Unity-based 360-degree visualization application was not only used for maintenance but also as a training tool for new staff.
  • Trainees could virtually explore the plant and interact with assets to learn about their functions and maintenance procedures.
  • This virtual training environment accelerated the onboarding process, reduced the risk of errors, and enhanced the overall safety of the training experience.

Results

The implementation of the 360-degree visual images and asset data retrieval system, using .NET, Unity, and SQL technologies, resulted in several significant improvements for our client:
  • Reduced Maintenance Downtime: Maintenance work orders were processed more efficiently, reducing downtime and the risk of service disruptions.
  • Enhanced Training Experience: New staff members were able to train effectively, improving their familiarity with the plant’s layout and equipment.
  • Improved Data Accessibility: Asset information was readily accessible, enabling better decision-making for maintenance staff.
  • Cost Savings: The system minimized costly errors and streamlined maintenance processes, resulting in significant cost savings for the company.
In conclusion, the integration of 360-degree visual images and asset data retrieval into the workflow software using .NET, Unity, and SQL technologies provided Water Utility Company with a powerful tool to speed up maintenance work orders and enhance staff training, ultimately improving the efficiency and reliability of their water treatment plant operations.